As the director of Federal Student Aid's Portfolio Performance Division (PPD), I welcome you to the Default Prevention and Management Web site. This Web site is intended to provide default-related information, references, and resources in one location.
The Portfolio Performance Division (formerly named Default Prevention and Management) is still located in Washington, DC and applicable phone numbers of staff members remain the same.
PPD calculates draft and official cohort default rates, disseminates the rates to schools electronically and allows schools the ability to challenge/appeal the rates since both benefits and sanctions apply to particular cohort default rate thresholds. Guaranty agency and lender cohort default rates are also calculated and disseminated by PPD; however, this Web site pertains only to school cohort default rates and associated issues including default prevention.
I invite you to peruse the question and answer section in which we include our most frequently asked questions. Should you need any further information regarding school cohort default rates, please contact our hotline at (202) 377-4259 or e-mail us at fsa.schools.default.management@ed.gov. For questions regarding default prevention including consultation, conference presentations, and training, contact Mark Walsh at (816) 268-0412, mark.walsh@ed.gov or John Pierson at (404) 562-6269, john.pierson@ed.gov, of the Training and Information Services Branch.
Regards,
Katrina Turner
Director
Portfolio Performance Division
The audience-specific links listed below are categorized by Financial Aid Professionals, Data Managers and Students.