Frequently Asked Questions


Frequently Asked Questions

Note: In the following FAQs, "the Department" refers to the U.S. Department of Education, "FFEL" refers to Federal Family Education Loan, and "FDSLP" or "Direct Loan" refers to William D. Ford Federal Direct Loan. "NSLDS" refers to National Student Loan Data System.


  • Q. What is repayment information and what are the benefits of reviewing this information?

    A. Repayment information is a default management report provided to schools by the Department through the National Student Loan Data System (NSLDS). These reports (DRC015/24 Month) and (DRC016/36 Month) provide, on a monthly basis, school-specific repayment information regarding students who have obtained Direct Loans to attend school and have entered into repayment on those loans in the first 12 months of the most recent 24-month period.

    All schools that participate in any of the Title IV Federal Student Aid (FSA) programs and have students who meet the above criteria may access the repayment information. This information does not represent a school's cohort default rate; rather it is provided solely as a service to help schools track loans and correct errors associated with loans that recently entered into repayment. By monitoring when borrowers enter repayment, a school can make students aware of all the repayment options available to them to help a borrower avoid default. Schools can also use the repayment information to ensure the data reported to NSLDS is accurate. If errors in data are found, schools can contact their data manager immediately instead of waiting until the release of the draft cohort default rates to correct inaccuracies.


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  • Q. What is a 2-year cohort default rate (CDR)?

    A. For schools having 30 or more borrowers entering repayment in a fiscal year, the school's cohort default rate is the percentage of a school's borrowers who enter repayment on certain William D. Ford Federal Direct Loan (Direct Loan) Program loans during that fiscal year and default (or meet other specified conditions) before the end of the following fiscal year. For schools with fewer than 30 borrowers entering repayment during a fiscal year, the cohort default rate calculation includes borrowers who entered repayment in that fiscal year and the two previous fiscal years and defaulted before the end of the following fiscal year.


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  • Q. What is a 3-year cohort default rate (CDR)?

    A. For schools having 30 or more borrowers entering repayment in a fiscal year, the school's cohort default rate is the percentage of a school's borrowers who enter repayment on certain William D. Ford Federal Direct Loan (Direct Loan) Program loans during that fiscal year and default (or meet other specified conditions) before the end of the second fiscal year. For schools with fewer than 30 borrowers entering repayment during a fiscal year, the cohort default rate calculation includes borrowers who entered repayment in that fiscal year and the two previous fiscal years and defaulted before the end of the following fiscal year.


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  • Q. Why are cohort default rates important?

    A. Defaulted federal student loans cost taxpayers money. By calculating cohort default rates, sanctioning schools with higher rates, and providing benefits to schools with lower rates, the Department creates an incentive for schools to work with borrowers to reduce defaults. As a result, cohort default rates help save taxpayers money.


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  • Q. Are there any sanctions associated with high official cohort default rates?

    A. Yes, sanctions apply when a school’s official cohort default rate is at or above certain percentages. Please refer to chapter 2.4 of the guide for more information.

    http://www.ifap.ed.gov/DefaultManagement/guide/04CDRGuidePart2.html


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  • Q. Are there any benefits associated with low official cohort default rates?

    A. Yes, there are two benefits available to schools with a low official cohort default rate. Please refer to chapter 2.4 of the guide for more information.

    http://www.ifap.ed.gov/DefaultManagement/guide/04CDRGuidePart2.html


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  • Q. Which types of loans are included in the cohort default rate calculation?

    A. Cohort default rates include William D. Ford Federal Direct Loan (Direct Loan) Program loans and Federal Family Education Loan (FFEL) Program loans. While the FFEL Program has been eliminated there may still be FFEL loans included in the cohort default rate calculation. The type of FFEL and Direct Loans included in the cohort default rate calculation are:

    • Subsidized FFEL and Unsubsidized FFEL (collectively referred to as FFEL) and
    • Federal Direct Subsidized Loans and Federal Direct Unsubsidized Loans (collectively referred to as Direct Loans).


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  • Q. When are cohort default rates released?

    A. The Department releases cohort default rates twice each year. Generally, the Department releases draft cohort default rates in January or February. After schools receive their draft cohort default rate data, schools are provided an opportunity to identify and correct any inaccuracies by submitting an incorrect data challenge. The Department then releases the official cohort default rates. Official cohort default rates are generally released to schools and the public approximately six months after the release of the draft cohort default rates. However, the official cohort default rate must be released no later than September 30th of each year.


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  • Q. Who receives cohort default rates?

    A. The Department provides draft cohort default rates to schools. Although the Department does not release individual school rates to the public, aggregate draft information is released. The Department sends draft cohort default rates to all schools that the Department's records indicate:

    • Are eligible to participate in any of the Title IV programs and
    • Have borrowers that entered repayment on FFELs or Direct Loans during the current or any prior cohort fiscal years.

    The Department provides official cohort default rates to schools and also makes them available to the public. The Department releases official cohort default rates for all schools that the Department's records indicate:

    • Are eligible to participate in any of the Title IV programs and
    • Have borrowers that entered repayment on FFELs or Direct Loans during the current or any prior cohort fiscal years.

    A school may download an electronic copy of its Loan Record Detail Report (LRDR) for the draft cohort default rate or official cohort default rate periods. The public can also download a listing of all of the official cohort default rates in the form of a press package, PEPS300 Report. This press package also contains a listing of those schools that are subject to sanctions, PEPS304 and PEPS305, as a result of high official cohort default rates. It also contains PEPS751 and PEPS753 which contains a listing of schools that are eligible for benefits as a result of having low cohort default rates.

    Note: If your school did not receive any data on the LRDR pages (just a heading), it means that your school did not have any students in default or repayment for the FY 09, FY 08 or FY 07 cohort periods; however, your school did have at least one borrower in repayment in any of the past cohort periods.


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  • Q. Who received a trial 3-year cohort default rate?

    A. The Department provided 3-year trial cohort default rates to schools and also made them available to the public. The Department released 3-year trial cohort default rates for all schools that the Department's records indicated:

    • Were eligible to participate in any of the Title IV programs and
    • Had borrowers that entered repayment on FFELs or Direct Loans during the current or any prior cohort fiscal years.


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  • Q. What do I need to be aware of in relation to the 3-year cohort default rates?

    A. In 2012 when the official 2009 three-year cohort default rates are released, a school with a single-year cohort default rate of 30 percent or greater will be required to establish a default prevention task force. In addition, schools with cohort default rates of 30 percent or greater for two consecutive years will have to revise their plans to implement additional procedures and also could be subject to provisional certification. In the year 2014 schools that meet certain criteria will become subject to sanctions as a result of the three-year cohort default rates.


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  • Q. How does a school's change in status affect the school's cohort default rate?

    A. A school involved in a merger, acquisition or other change in status should be aware that the change may affect the application and calculation of its cohort default rates and that certain sanctions may be applicable to the school after the change in status. After a change in status, cohort default rates are applied to a school according to the type of change in status. See Figure 2.5.1 in the Guide, "Change in Status and Evasion." Also refer to 34 CFR 668.184, "Determining cohort default rates for institutions that have undergone a change in status."


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  • Q. What does a school interested in changing its status need to do?

    A. All schools contemplating a change in status should contact their School Participation Team. The letter should include the details of the change in status (for example, if the school shall be part of a teach-out), and request guidance regarding the consequences, if any, the change in status shall have on the school's eligibility.


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  • Q. Can my school's draft cohort default rates differ from my school's official cohort default rates?

    A. Yes, the draft and official cohort default rates may differ if the data used to calculate the official cohort default rates in NSLDS changed between the time that the draft and the official cohort default rates were calculated. This may be a result of the school initiating an incorrect data challenge via the e-appeals system or may simply be a result of new data which is continually coming into NSLDS from lenders and data managers.


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  • Q. Where can I find information on the national cohort default rate and other statistics on cohort default rates?

    A. You can find this information on this Web site! Go to: http://www2.ed.gov/offices/OSFAP/defaultmanagement/cdr.html


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  • Q. Help! I didn't get my cohort default rate package. What should I do?

    A. Your school will not receive a cohort default rate (CDR) notification package if your school has NOT enrolled in eCDR, or if your school has never had a borrower enter into repayment in the FFEL or Direct Loan programs. If neither of the above applies, then your school should have received an eCDR notification package. Please contact SAIG or NSLDS if you require further assistance

    SAIG helpdesk (800/330-5947)

    NSLDS Helpdesk: (800/999-8219)


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  • Q. How will foreign schools receive their cohort default rates?

    A. Foreign schools will receive their cohort default rates electronically via the eCDR process just as domestic schools have been doing for several years. The ED foreign school team has encouraged all schools to enroll and participate in the eCDR process. If your school has not enrolled in the eCDR process or if you need additional information, please contact the Foreign Schools Team at (202) 377-3168.

    Schools who have not received their cohort default rates via the electronic process will need to get their default rates from their Loan Record Detail Report (LRDR). This report can be downloaded from Report DRC035 at http://www.nsldsfap.ed.gov.


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  • Q. How does a school download and review the eCDR notification package?

    A. Instructions for downloading and reviewing the eCDR notification package can be found at http://www.ifap.ed.gov/eannouncements/0224eCDR6SixthBroadcast.html. If you need additional help, you can contact the SAIG helpdesk at (800) 330-5947.


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  • Q. I received my draft cohort default rates last February. Since there were no sanctions or benefits associated with those rates, did I need to review them? If so, why?

    A. The purpose of releasing draft cohort default rates is to allow schools the opportunity to review their data and notify the applicable Data Manager (DM) if there is any erroneous data on the Loan Record Detail Report (LRDR). Schools should compare the data on their LRDR to the data in their files for each student listed. If any students are incorrectly included or excluded in the cohort period or have not defaulted during that cohort period, then you notify the DM. If they agree with your findings, the DM will make the appropriate corrections to the data. When the official rate is calculated in the fall, the data will have been corrected. If you do not challenge the incorrect data via an Incorrect Data Challenge, you will not be able to do so when the official rates are released.

    Additionally, even if your cohort default rates are low, the number of borrowers in default and/or the dollars in default may be significant. This costs the schools, taxpayers, and the borrowers themselves in the long run. Also, your school's official cohort default rates may be inaccurate due to errors in underlying data, and the Department may make decisions based on that data. Schools are required to provide accurate data to ED via NSLDS Enrollment Reporting.


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  • Q. Should all schools implement a default prevention and management plan?

    A. The Department strongly recommends all schools implement a Default Prevention and Management (DPM) Plan. To facilitate that implementation the Secretary of Education (Secretary) has provided a sample DPM plan at http://www.ifap.ed.gov/dpcletters/attachments/GEN0514Attach.pdf. Additionally, schools applying for Title IV programs for the first time and schools who have undergone a change in ownership that resulted in a change in control are required by regulation (34 CFR 668.15) to implement a DPM Plan. Those schools may either adopt the Secretary's sample plan or create their own unique DPM Plan, which is reviewed and approved by the DPM office. Federal Student Aid staff is available to assist schools in developing a default prevention plan and may be reached by e-mailing defaultpreventionassistance@ed.gov.


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  • Q. What is late stage delinquency assistance (LSDA)?

    A. Late Stage Delinquency Assistance (LSDA) is available for both Direct Lending and FFEL Program schools. LSDA focuses on students who are more than 240 days delinquent in their loan repayment obligation. With LSDA, we ask schools to act as liaison between borrowers and loan servicers. Once the connection is made, there is help available to prevent the loan from entering default. Employing LSDA at your school will require minimal time and staff, reduce your school's cohort default rate and save your former students from the unpleasant consequences of default. It is a win-win opportunity. For more information on this default reduction technique as well as others, please e-mail defaultpreventionassistance@ed.gov.


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  • Q. If a student’s loan is in deferment or forbearance status, will they be included in our school’s cohort default rate?

    A. A borrower who enters repayment but subsequently receives a deferment or forbearance will be counted in the denominator of the cohort default rate based on the original date entered repayment. If the borrower defaults during the cohort default period, that borrower would be counted in the numerator as well.


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  • Q. Is the disbursement threshold still the same?

    A. No, beginning with loan disbursements made on or after Oct. 1, 2011, the threshold rate for allowing single-term loans to be disbursed in a single installment changes to 15 percent from 10 percent.


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  • Q. I am brand new to the cohort default rate arena, where do I begin?

    A. The Cohort Default Rate Guide (Guide), which is a link on the Default Prevention and Management Web site, is a comprehensive reference tool. Click on the Guide (http://ifap.ed.gov/DefaultManagement/DefaultManagement.html) page 1.1-3 and go to Page 1.1-4, figure 1.1.1 to determine how to best use the Guide based on different situations or level of knowledge and experience with the cohort default rates.

    On the Guide homepage, there is a link to condensed version of the Guide known as the Cohort Default Rate Guide Quick Reference. The Quick Reference presents some of the key elements of the Guide in a more informal manner. It provides a quick summary of what you should do during the draft and official cohort default rate cycles.

    The FSA Assessments Default Management module is designed to assist schools in managing cohort default rates and to help prevent students from defaulting on Federal students loans. This is done through a series of statements, questions and links to additional resources. The FSA Assessments Default Management module is located at http://www.ifap.ed.gov/qahome/qaassessments/defaultmanagement.html.

    Operations Performance Division can provide help or direction on a full range of default management questions and services. Please call (202) 377-4259 or send an e-mail to FSA.schools.default.management@ed.gov.

    In addition to cohort default rate assistance, Federal Student Aid provides default prevention support for schools. For questions related to default prevention, contact defaultpreventionassistance@ed.gov. For consolidated delinquency and default prevention resources, refer to the Default Prevention Resource Information Web page.


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  • Q. Why is a borrower listed twice in my cohort default rate?

    A. All of a borrower's loans that entered into repayment within a cohort fiscal year are listed on a school's Loan Record Detail Report (LRDR) for that cohort period. The data on a school's LRDR is obtained from NSLDS and is used to calculate a school's cohort default rate. Although one of your borrower's may have more than one loan listed on your LRDR, because several of the borrowers’ loans entered into repayment in the same cohort period, the borrower (per social security number) is only counted once in the calculation. The loan that is counted in the calculation will have the letter "D" (denominator) or "B" (both numerator and denominator) listed on the LRDR under the column title "usage 1 code." All other loans for that student were eligible to be counted but were not. They will be listed on the LRDR and the letter "E" (eligible but not counted in the calculation) noted in the "usage 1 code" column. Please see Chapter 2.3 in the Cohort Default Rate Guide for illustrations of how to read the LRDR.

    Note: One exception to this might be that a borrower may be counted twice if the borrower took out loans at two different schools and subsequently these two schools merge.


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  • Q. How can my school withdraw or reapply for participation in the Title IV programs?

    A. Go to http://www.eligcert.ed.gov for information. You may also contact the Case Team at 202-377-3173. Please know that there are specific guidelines and requirements for schools that wish to withdraw or reapply for participation in the Title IV programs.


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  • Q. What is the eCDR Appeals system?

    A. eCDR Appeals is the vehicle for schools to electronically submit certain challenges, adjustments, and appeals of cohort default rate data to the Department of Education and/or to the Data Managers. eCDR Appeals is a single web-based user interface for all users. This process applies to the Federal Family Education Loan and Direct Loan Programs only.


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  • Q. May I request an extension on my challenge, adjustment, and/or appeal timeframe?

    A. No, timeframes are mandated by regulation; therefore no extensions are granted. However, as stated in Dear Colleague Letter 03-05 dated March, 2003, if an institution believes that a technical problem that was caused by the U.S. Department of Education (Department) resulted in the institution not being able to access its electronic cohort default rate information, it must notify us no later than five business days after the transmission date announced on IFAP. By doing so and if we agree that the Department caused the problem, we will extend the challenge, appeal, and adjustment deadlines and timeframes to account for a re-transmission of the information after the technical problem is resolved.


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  • Q. Are there templates/spreadsheets for me to use in organizing my challenges/appeals?

    A. Yes, all the templates/spreadsheets you need to prepare challenges/appeals is on the Guide homepage at http://ifap.ed.gov/DefaultManagement/finalcdrg.html. These forms should facilitate the process for you.


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  • Q. Where can I find more information on eCDR Appeals?

    A. Links to the User Guides for eCDR Appeals, as well as a direct link to the system, are available at https://ecdrappeals.ed.gov/ecdra/index.html. Schools should check the Information for Financial Aid Professionals (IFAP) Web site for any updated information on eCDR Appeals. (http://ifap.ed.gov/)


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