Default Prevention Resource Information

Federal Student Aid is committed to assisting schools with efforts that educate students about their loan repayment obligation, encourage successful repayment, and address delinquent repayment when it occurs. By employing evaluation, prevention, and outreach activities, schools can work in advance to reduce the risk of default by their students. Ultimately, this intervention will assist schools in managing their cohort default rates.

Through this page, Federal Student Aid consolidates delinquency and default prevention resources in one location for schools. The information is organized into key topical areas below and other useful contact, Web site, training, and guidance links to the right. Each time we update this page, a notice will appear on the IFAP Web site’s "What’s New" page and in the IFAP subscription e-mail.

In addition to default prevention assistance, Federal Student Aid provides cohort default rate (CDR) support for schools and default resolution support for student and parent borrowers. Our federal loan servicers also provide delinquency and default prevention support for schools and borrowers. To obtain each type of assistance, click on the applicable link under "Contact Information" in the top right corner of this page.