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FSA Customer Service Centers
Have a question about Federal Student Financial Aid or one of the FSA services the Department of Education provides? Contact one of our Customer Service Centers.
If you are not sure which Service Center to call please contact the Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.
| 6. Research and Customer Care Center (FSA RCCC) Office Hours: 9 AM to 5 PM Eastern Time Contact the Federal Student Aid (FSA) Research and Customer Care Center (RCCC) for assistance regarding FSA programs. The FSA Research and Customer Care Center serves as your advocate within ED's Schools Channel. Can't get the assistance you need? Contact us. We'll make sure that your concerns are addressed within FSA. RCCC is made up of US Department of Education, Federal Student Aid employees, located in Washington, DC. RCCC welcomes any inquiry from financial aid professionals relative to the Title IV Federal Financial Aid Programs. (Inquiries from students or parents should be directed to the Federal Student Aid Information Center on (800) 4FED-AID - 800-433-3243.) Phone:
1-800-433-7327
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