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Students/Parents
 
Borrowers

The Federal Student Aid Information Centers staff can answer your student aid questions and can give you all the help you need-FREE-including:

  • information about federal student aid programs;
  • help completing the FAFSA;
  • help in making corrections to your Student Aid Report (SAR)-the document that contains your application results;
  • information about the process of determining financial need and awarding aid; and
  • information about your federal student loans.

Please call 800-433-3243 or you can send us an email at studentaid@ed.gov. Please include your name, email address, and your inquiry.

  If you are a Direct Loan borrower, please call 800-848-0979 or you can e-mail Direct Loan Servicing by clicking here. If your student
loan(s) are with a lender, please contact your lender. If you do not know whom your lender is, please call 800-433-3243.