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FSA Customer Service Centers

Have a question about Federal Student Financial Aid or one of the FSA services the Department of Education provides? Contact one of our Customer Service Centers.

If you are not sure which Service Center to call please contact the Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.

9. PEPS Help Desk

For connectivity interruptions or other PEPS application problems, call the PEPS Help Desk.

Phone: 1-877-366-3338
Office Hours: 7:30 a.m. - 7:00 p.m. (EST) weekends (excluding Government holidays)

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