Skip Nav

		Help Center | What's New | Other Links | Feedback | Privacy | FAP

FSA Customer Service Centers

Have a question about Federal Student Financial Aid or one of the FSA services the Department of Education provides? Contact one of our Customer Service Centers.

If you are not sure which Service Center to call please contact the Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.

3. Closed School Contacts

Phone: 1-800-4-FED-AID (1-800-433-3243)
TDD: 1-800-730-8913

The following is a list of School Participation Teams, at the US Department of Education and the states they cover,
with a designated point of contact (POC) for Closed Schools. Please contact the respective POC for specific information about the school you attended.

School Participation Team - Northeast Section

New York /Boston Team- NJ, PR, VI, NY, CT, ME, MA, NH, RI, VT

NJ, NY,PR, VI,
POC - Nautochia Webb: 646- 428-3758
E-mail: Nautochia.Webb@ed.gov

CT, ME, MA, NH, RI, VT

POC - Cheryl Marotta: 617- 289-0131
E-mail: Cheryl.Marotta@ed.gov

Philadelphia Team - DE, DC, MD, PA, VA, WV

POC - Alekia Watts: 202-377-4216
E-mail: Alekia.Watts@ed.gov

Foreign Schools Team

POC - Jorge Matos: 202-377-3259
E-mail: Jorge.Matos@ed.gov

School Participation Team - South Central Section

Atlanta Team - AL, GA, NC, MS, SC, FL

POC - Andrew Lawrence: 202-377-4369
E-mail: Andrew.Lawrence@ed.gov

Kansas City Team - IA, KS, KY, MO, NE, TN

POC - Charles Glasper: 816-268-0437
E-mail: Charles.Glasper@ed.gov

Dallas Team - AR, LA, NM, OK, TX

POC - Deborah Tucker: 202-377-4372
E-mail: Deborah.Tucker@ed.gov

School Participation Team - Northwest Section

Chicago Team - IL, MN, OH, WI

POC - Herschel Wallace: 312-730-1537
E-mail: Herschel.Wallace@ed.gov

Denver Team - CO, MI, MT, ND, SD, UT, WY

POC - Herschel Wallace: 312-730-1537
E-mail: Herschel.Wallace@ed.gov

San Francisco/Seattle Team - AZ, CA, HI, NV, American Samoa,
Guam, Palau, Marshall Islands, N. Marianas State of Micronesia, AK, ID, IN, OR, WA

POC - DeNise L. Hill: 206-615-3638
E-mail: DeNise.L.Hill@ed.gov

Home  |  Privacy Statement  |  FAQs  |  IFAP SearchHelp