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FSA Customer Service Centers

Have a question about Federal Student Financial Aid or one of the FSA services the Department of Education provides? Contact one of our Customer Service Centers.

If you are not sure which Service Center to call please contact the Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.

1. Direct Loan Servicing Center / Common Services for Borrowers

Call this number to receive clarification or interpretation of policies and regulations.

School Services: 888-877-7658
Borrower Services: 800-848-0979
Collections: 1-800-848-0981
TDD: 1-800-848-0983
FAX: 1-800-848-0984
Website: https://schools.dl.ed.gov/schools/school/index.do

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