Posted Date: April 13, 2015
Brenda Wensil, Chief Customer Experience Officer, Federal Student Aid
William Leith, Chief Business Operations Officer, Federal Student Aid
Subject: FSA ID/PIN Replacement - Implementation on May 10, 2015
As we first announced to the community last fall, we will soon implement a modernized login process to improve security and the customer experience for our student- and borrower-based websites, including FAFSA on the Web, NSLDS Student Access, StudentLoans.gov, StudentAid.gov, and the TEACH Grant website. The new FSA ID, which will be comprised of a user-selected username and password, will replace the Federal Student Aid PIN as the process by which students, parents, and borrowers authenticate their identity to access their federal student aid information.
Implementation of the FSA ID will be on Sunday, May 10, 2015. This replaces the originally-announced date of April 26, 2015. The additional time will allow us to confirm the readiness of our systems to make the transition from the Federal Student Aid PIN to the FSA ID.
We continue to work to ensure that the transition to the FSA ID is as seamless as possible for our customers. In the coming weeks, users of the impacted websites will begin to see announcements regarding the upcoming change. The high-level information will introduce the FSA ID and reassure users that there is nothing they need to do before the change.
After implementation on May 10, 2015, users who arrive at the impacted websites will be directed to a link to register for their new FSA ID. The registration process should take less than seven minutes.
As requested by the community at the FSA Conference last December, we will post a step-by-step guide to registering for an FSA ID to the Information for Financial Aid Professionals (IFAP) Web site. If you share this guide or any other FSA ID information with your students, parents, and borrowers, please emphasize that there is nothing a user can or should do prior to implementation. A user should simply be prepared to complete the transition when they visit one of the impacted websites on or after May 10, 2015. Only the owner of the FSA ID should create his or her account.
As a reminder, this change will not impact the FSA User ID login process that is currently in place for financial aid professionals.
Thank you in advance for your support as we implement this important change.