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FSA Customer Service Centers

Have a question about Federal Student Financial Aid or one of the FSA services the Department of Education provides? Contact one of our Customer Service Centers.

If you are not sure which Service Center to call please contact the Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.

7. G5/GAPS Hotline For questions related to G5, the Department of Education's electronic system for grants management and payments. Phone: 888-336-8930 (no cost per call) TDD: 866-697-2696 (no cost per call) E-mail: G5admin@ed.gov Website: https://www.g5.gov Office Hours: 8:00 a.m. - 6:00 p.m. (ET) Monday through Friday