Help - Contact Information
Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices. If you are not sure which Service Center to call, contact the Research and Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.
Closed School Contacts
For questions related to Perkins default rates, FISAP information, and Campus-Based Programs.
Phone: 1-800-4-FED-AID (1-800-433-3243)
TDD: 1-800-730-8913
The following is a list of School Participation Teams, at the US Department of Education and the states they cover, with a designated point of contact (POC) for Closed Schools. Please contact the respective POC for specific information about the school you attended.
School Participation Team - Northeast Section
York /Boston Team- NJ, PR, VI, NY, CT, ME, MA, NH, RI, VT
NJ, NY, PR, VI,
POC - Marie Bangura: 202-377-3072
E-mail: Marie.Bangura@ed.gov
NJ, NY, PR, VI
POC: Teresa Martinez: 646-428-3748
E-mail: Teresa.Martinez@ed.gov
CT, ME, MA, NH, RI, VT
POC - Cheryl Marotta : 617-289-0131
E-mail: Cheryl.Marotta@ed.gov
Philadelphia Team - DE, DC, MD, PA, VA, WV
POC - Alekia Campbell : 202-377-4216
E-mail: Alekia.Campbell@ed.gov
Foreign Schools Team
POC - Jorge Matos : 202-377-3359
E-mail: Jorge.Matos@ed.gov
School Participation Team - South Central Section
Atlanta Team - AL, GA, NC, MS, SC, FL
POC - Andrew Lawrence : 202-377-4369
E-mail: Andrew.Lawrence@ed.gov
Kansas City Team - IA, KS, KY, MO, NE, TN
POC - Charles Glasper : 816-268-0437
E-mail: Charles.Glasper@ed.gov
Dallas Team - AR, LA, NM, OK, TX
POC - Brittny Stubblefield : 214-661-9481
E-mail: Brittny.Stubblefield@ed.gov
School Participation Team - Northwest Section
Chicago Team - IL, IN, MN, OH, WI
POC - Herschel Wallace : 312-730-1537
E-mail: Herschel.Wallace@ed.gov
Denver Team - CO, MI, MT, ND, SD, UT, WY
POC - Herschel Wallace : 312-730-1537
E-mail: Herschel.Wallace@ed.gov
San Francisco/Seattle Team - AZ, CA, HI, NV, American Samoa, Guam, Palau, Marshall Islands, N. Marianas, and Micronesia, AK, ID, OR, WA
POC - DeNise L. Hill: 206-615-3638
E-mail: DeNise.L.Hill@ed.gov
