Help - Contact Information
Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices. If you are not sure which Service Center to call, contact the Research and Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.
School Participation Teams
Call the appropriate School Participation Team for information and guidance on audit resolution, financial analysis, program reviews, technical assistance, and school and program eligibility/recertification.
Website for School and Program Eligibility/Recertification: http://www.eligcert.ed.gov
Foreign School Team
Wash DC - 202-377-3168
School Participation Team - New York/Boston(Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, Puerto Rico, Virgin Islands)
Boston - 617-289-0133
New York - 646-428-3750
Wash DC - 202 377-3173
School Participation Team - Philadelphia(DC, Delaware, Maryland, Pennsylvania, Virginia, West Virginia)
Philadelphia - 215-656-6442
Wash DC - 202-377-3173
School Participation Team - Atlanta(Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina)
Atlanta - 404-974-9303
Wash DC - 202-377-3173
School Participation Team - Chicago (Illinois, Indiana, Minnesota, Ohio, Wisconsin)
Chicago - 312-730-1511
Wash DC - 202-377-3173
School Participation Team - Dallas (Arkansas, Louisiana, New Mexico, Oklahoma, Texas)
Dallas - 214-661-9490
Wash DC - 202-377-3173
School Participation Team - Kansas City (Iowa, Kansas, Kentucky, Missouri, Nebraska, Tennessee)
Kansas City - 816-268-0410
Wash DC - 202-377-3173
School Participation Team - Denver (Colorado, Michigan, Montana, North Dakota, South Dakota, Utah, Wyoming)
Denver - 303-844-3677
School Participation Team - San Francisco/Seattle (Alaska, American Samoa, Arizona, ,California, Guam, Hawaii, Nevada, Palau, Marshall Islands, N. Marianas State of Micronesia, Idaho, Oregon, Washington)
San Francisco 415-486-5677
Seattle 206-615-2594
Wash DC 202-377-3173