Help - Contact Information
Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices. If you are not sure which Service Center to call, contact the Research and Customer Care Center at 1-800-433-7327, or e-mail us at firstname.lastname@example.org.
Loan Servicing Centers for Schools
Aspire Resources Inc.
ECSI Federal Perkins Loan Servicer
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday.
Web site: www.edfinancial.com/DLSchools
Office Hours: 8:00 a.m. – 8:30 p.m. (ET), Monday through Thursday. 8:00 a.m. – 6:00 p.m. (ET), Friday.
FedLoan Servicing (PHEAA)
Granite State - GSMR
Great Lakes Educational Loan Services, Inc.
Web site: www.mygreatlakes.org
Office Hours: 7:00 a.m. - 6:30 p.m. (CT), Monday through Thursday. 7:00 a.m. - 6:00 p.m. (CT), Friday.
Note: Sallie Mae completed its transition into two companies—Sallie Mae and Navient—on
October 13, 2014. Navient services federal student loans for the U.S. Department of Education.
VSAC Federal Loans