Publication Date: February 1, 2011

DCL ID:  ANN-11-02

Subject: Webinar Recording - Default Prevention and Federal Student Loan Servicing Overview

Summary: This letter announces the availability of Federal Student Aid's recording of a webinar on federal student loan default prevention and federal student loan servicing.

Dear Colleague:

We are pleased to announce the availability of the recorded version of our online, instructor-led training session on student loan delinquency and default prevention. This training is intended for financial aid office personnel, student success staff, and others interested in preventing student loan default.

Federal Student Aid staff presented this information in a 90-minute session in November 2010. For a complete description of the session, refer to Dear Colleague Letter ANN-10-38.

No registration is required to view the recorded training session. To view the session, click on this link:

Note: A recording key is not required to view the session.

To view the transcript and handout for the recorded training session, click on the following link:

Thank you for your continued interest in and support of our training efforts. If you have questions about this training opportunity, please contact John Pierson at


Jana Hernandes
Service Director, Operations
Federal Student Aid


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