Posted Date: January 28, 2010

Author:  William Leith, Service Director, Program Management, Federal Student Aid

Subject: G5 Phase 2 Implementation February 10-16, 2010 -- Impact to Federal Student Aid Processing and on Funds Availability for Title IV Programs

As explained in a January 4, 2010 letter that was mailed and e-mailed to all grantees and payees from the Department of Education’s (the Department’s) Office of the Chief Information Officer, during the period February 10-16, 2010, the Department will implement Phase 2 of G5. The functionality being implemented in G5 Phase 2 has minimal impact to school users. However, the service outage associated with the G5 Phase 2 implementation will impact school users in a number of ways. Please review the following information to determine how processing at your school will be affected.

G5 Phase 2 Implementation Outage 

From 3:00 P.M. (ET) on Wednesday, February 10, 2010 through 6:00 A.M. (ET) on Tuesday, February 16, 2010, the G5 Web site will not be available. Schools will not be able to draw down funds during this period for the following Title IV Programs:

  • Academic Competitiveness Grant (ACG)
  • Federal Pell Grant (Pell Grant)
  • Federal Supplemental Educational Opportunity Grant (FSEOG)
  • Federal Work Study (FWS)
  • National Science and Mathematics Access to Retain Talent Grant (National SMART Grant)
  • Teacher Education Assistance for College and Higher Education Grant (TEACH Grant)
  • William D. Ford Federal Direct Loan (Direct Loan)

COD System Processing Impact 

From Wednesday, February 10, 2010 through Tuesday, February 16, 2010, the COD System will accept ACG, National SMART Grant, Pell Grant, TEACH Grant, and Direct Loan records. However, after 2:00 P.M. (ET) on Wednesday, February 10, 2010, CFL changes (as a result of actual disbursements) and funding will not be processed by G5 until February 16, 2010.

All actual disbursements with a disbursement date from February 10, 2010 through February 16, 2010 must be received by the COD System no later than 9:00 A.M. (ET) on Wednesday, February 10, 2010, and subsequently accepted by the COD System, in order for them to be included in the funds available for drawdown prior to the shutdown. Disbursements submitted by the deadline but not subsequently accepted, disbursements submitted after the deadline, and disbursements with a disbursement date after February 16, 2010 will be funded after G5 re-opens on February 16, 2010.

We expect financial processing to be caught up by Friday, February 19, 2010.

Loan Consolidation Processing Impact 

From Wednesday, February 10, 2010 through Tuesday, February 16, 2010, the Loan Consolidation Center will accept loan consolidation applications. However, on Tuesday, February 9, 2010, the funding and booking of loan consolidation applications will be on hold until after G5 re-opens on February 16, 2010.

We expect the funding and booking of pending loan consolidation applications to be caught up by Friday, February 19, 2010.

Contact Information 

We appreciate your patience and understanding as we complete the required activities during the upcoming period. If you have any questions about this announcement, contact one of the following help desks:

  • For questions related to G5, contact the G5 Hotline at 888/336-8930. You may also e-mail edcaps.user@ed.gov.

  • For questions related to the Campus-Based programs, contact the Campus-Based Call Center at 877/801-7168. You may also e-mail CBFOB@ed.gov.

  • For questions related to the COD System, contact the COD School Relations Center at 800/474-7268 for Grants or 800/848-0978 for Direct Loans. You may also e mail CODSupport@acs-inc.com.

  • For questions related to Direct Loan Consolidation, contact the Direct Loan Consolidation Center at 800/557-7392.

   

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