Posted Date: January 28, 2011

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT--SAIG and Federal Student Aid Web Site Outages Scheduled for January 30, 2011

On Sunday, January 30, 2011, we plan to execute extended Web site maintenance and operating system upgrades to several Federal Student Aid Web sites. During the outage period, we will also be implementing changes to the Student Aid Internet Gateway (SAIG) mailbox system. This work is in addition to the extended maintenance scheduled for the Direct Loan Consolidation System and Web site as explained in an earlier Electronic Announcement posted on January 25, 2011 to the Information for Financial Aid Professionals (IFAP) Web site.

This announcement provides information about the Web sites that will be affected during the extended maintenance period. Please review the information in this announcement and evaluate the impact on your school or organization during the period when the affected Web sites will be unavailable.

We apologize for the short notice about these outages; however, it is important that we complete the work this weekend.

SAIG File Submission Impact on Sunday, January 30, 2011

From 3:00 A.M. (ET) until 11:00 A.M. (ET) on Sunday, January 30, 2011, file transmission via the SAIG will be interrupted. Users attempting to transmit files via the SAIG during the outage period will receive an “Error code-1” message informing them that the SAIG is unavailable. Data must be transmitted at a later time, after the outage is complete.

Web Site Impact from 12:00 A.M. (ET) until 12:00 P.M. Sunday, January 30, 2011

From 12:00 A.M. (ET) until 12:00 P.M. (ET) on Sunday, January 30, 2011, users will be unable to access many of our Web sites. Users attempting to access an impacted Web site during this period will receive an error message informing them that the page cannot be found.

  • CPS Web Applications Demo System (FAA Access to CPS Online Demo and FAFSA Demo)

  • Default Management

  • Direct Loan Consolidation

  • Direct Loan Servicing Online

  • eCampus-Based (eCB)

  • EDExpress Online Training

  • Electronic Cohort Default Rate Appeals (eCDR Appeals)

  • Experimental Sites

  • eZ-Audit

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • FAFSA4caster

  • FAFSA on the Web

  • Federal Student Aid Acquisition Information

  • Federal Student Aid Conferences

  • Federal Student Aid for Counselors

  • Federal Student Aid Ombudsman

  • Federal Student Aid PIN

  • Financial Partners Datamart

  • Financial Partners Portal

  • FISAP Web-Based Tutorial

  • Information for Financial Aid Professionals (IFAP)

  • National Student Loan Data System (NSLDS) Professional Access

  • National Student Loan Data System (NSLDS) Professional Access Training

  • National Student Loan Data System (NSLDS) Student Access

  • Quality Assurance Program

  • Student Aid on the Web

  • StudentLoans.gov

  • Students.gov

  • TEACH Grant

  • Teacher Cancellation Low Income Directory

  • XML Registry and Repository for Education Community

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete these important upgrades.

   

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