Posted Date: March 15, 2012

Author:  William Leith, Service Director, Program Management, Federal Student Aid

Subject: Batch Receipt File Issue and Resolution - Invalid Length in Batch Number Field

On March 12, 2012, we determined that, in some cases, the value being returned in the Batch Number field on the Student Aid Internet Gateway (SAIG) header and trailer of batch receipt files (CRRCxxOP or COMRECOP) is longer than the actual record length. As a result, some schools received an error message and were unable to download the batch receipt files via EDconnect. The issue impacts batch receipt files sent from the Common Origination and Disbursement (COD) System during the period March 10-12, 2012.

We corrected the issue late on Monday, March 12, 2012. However, batch receipt files sent during the period March 10-12, 2012 that remain in a school’s SAIG mailbox may still prompt the error message when the school tries to download any batch files via EDconnect. To resolve the issue, we will systematically remove all erroneous batch receipt files (message class CRRCxxOP or COMRECOP dated March 10-12, 2012) from schools’ SAIG mailboxes by Friday, March 16, 2012.

We plan to resend the corrected batch receipt files for the same period beginning on Friday, March 16, 2012. This means that some schools may receive duplicate batch receipt files.

We apologize for any inconvenience this issue may have caused.

Contact Information

If you have additional questions about the batch receipt file issue, contact the COD School Relations Center at 800/474-7268 for Grants or 800/848-0978 for Direct Loans. You may also e mail CODSupport@acs-inc.com.

   

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