Posted Date: March 22, 2011

Author:  Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: Loan Servicing Information - New NSLDS ED Servicer Code for Direct Loan Servicing Center (ACS)

We continuously strive to improve the servicing of William D. Ford Federal Direct Loan (Direct Loan) Program loans and Federal Family Education Loan (FFEL) Purchased Loans, more simply referred to as federally-owned loans. As part of these ongoing efforts, we have implemented reporting process enhancements for Direct Loans serviced by the Direct Loan Servicing Center (ACS). To facilitate the new reporting functionality, we have assigned a new National Student Loan Data System (NSLDS) ED Servicer code to the Direct Loan Servicing Center (ACS).

From this point forward, the NSLDS ED Servicer code for the Direct Loan Servicing Center (ACS) is 583. We have converted data in the NSLDS database for Direct Loans serviced by this servicer from the previous 00100 code to the new 583 code. The new code now displays on the NSLDS Student Access and NSLDS Professional Access Web sites and can also be found in data exported to NSLDS users.

The following table comprehensively identifies the current servicer name, NSLDS name, and ED Servicer code for all of our federal loan servicers. Each servicer’s contact information is included on the NSLDS Student Access and NSLDS Professional Access Web sites.

Servicer Name NSLDS Name

ED Servicer Code

Department of Education Student Loan Servicing Center (ACS) DEPT OF ED/ACS

577

Direct Loan Servicing Center (ACS) DIRECT LOAN SERVICING CENTER (ACS)

583

FedLoan Servicing (PHEAA) DEPT OF ED/FEDLOAN SERVICING (PHEAA)

579

Great Lakes Educational Loan Services, Inc. DEPT OF ED/GREAT LAKES

581

Nelnet DEPT OF ED/NELNET

580

Sallie Mae DEPT OF ED/SALLIE MAE

578


We have posted NSLDS Newsletter 32: New NSLDS Reporting Functionality on the Information for Financial Aid Professionals (IFAP) Web site. This newsletter describes the new 583 code functionality added to the NSLDS and the NSLDS Professional Access Web site (as well as two other recent NSLDS enhancements). We have also posted corresponding guidance on the new 583 code for guaranty agencies in GA Technical Update GA-2011-03.

In addition to the NSLDS database, Web site, and reports now using the new 583 code, Direct Loans that are serviced by the Direct Loan Servicing Center (ACS) will soon be reported to the NSLDS using the new 583 code. Monitor the IFAP Web site for forthcoming announcements regarding this process.

Note: Although the NSLDS now uses the new Direct Loan Servicing Center (ACS) 583 code throughout the database, Direct Loans serviced by this servicer will continue to be identified with the 00100 code on Institutional Student Information Records (ISIRs) for the 2010-2011 and 2011-2012 award years.

Contact Information

We appreciate the community’s ongoing support of our approach to servicing federally-owned loans.

If you have questions about the information in this announcement, NSLDS Newsletter 32, or GA Technical Update GA-2011-03, contact the NSLDS Customer Support Center at 800/999-8219. You may also e-mail nslds@ed.gov.

   

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