Posted Date: April 21, 2011

Author:  William Leith, Service Director, Program Management, Federal Student Aid

Subject: Direct Loan Processing Information - Direct Loan Overview (Updated March 3, 2016)

Note: In March 2016, we moved this announcement's attachment to the Direct Loan Processing Resources Information page on the IFAP Web site. Direct Loan Overview information is now at

This is the first in a series of announcements providing processing information for schools participating in the William D. Ford Federal Direct Loan (Direct Loan) Program. Each announcement is intended to provide operational guidance about a particular aspect of the Direct Loan process.

To begin the series, we provide an overview of the Direct Loan process. In the attachment titled “Direct Loan Process Overview,” we cover the following topics:

  • Entrance and Exit Counseling

  • FAFSA and Master Promissory Note – Direct Subsidized Loans and Direct Unsubsidized Loans

  • Application and Master Promissory Note – Direct PLUS Loans

  • Confirmation Process

  • Origination

  • Disclosure Statements

  • Disbursement

  • Reconciliation

  • Common Record Response Documents

  • Unsolicited System-Generated Responses

  • Servicing

We will post subsequent announcements about Direct Loan processes on the Information for Financial Aid Professionals (IFAP) Web site.

Contact Information

For questions about the Direct Loan process, contact the Common Origination and Disbursement (COD) School Relations Center at 800/848-0978. You may also e-mail


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