Posted Date: May 8, 2014

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT - Federal Student Aid Web Site and System Outages Scheduled for May 17, 2014

On Saturday, May 17, 2014, we plan to execute extended Web site maintenance and operating system upgrades to several Federal Student Aid Web sites. This work is in addition to the regular weekly maintenance that occurs each weekend.

This announcement provides information about the systems and Web sites that will be affected during the extended maintenance period. Please review the information in this announcement and evaluate the impact on your school or organization during the period when the affected Web sites will be unavailable.

SAIG File Submission Impact on Saturday, May 17, 2014

From 5:00 A.M. (ET) until 2:00 P.M. (ET) on Saturday, May 17, 2014, file transmission via the Student Aid Internet Gateway (SAIG) will be interrupted. Users attempting to transmit files via the SAIG during the outage period will receive an error message informing them that the SAIG is unavailable. Data must be transmitted at a later time, after the outage is complete.

Web Sites Unavailable from 5:00 A.M. (ET) until 2:00 P.M. (ET) Saturday, May 17, 2014

From 5:00 A.M. (ET) until 2:00 P.M. (ET) on Saturday, May 17, 2014, users will be unable to access many of our Web sites. Users attempting to access an impacted Web site during this period will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

  • CPS Web Applications Demo System (FAA Access to CPS Online Demo and FAFSA Demo)

  • eCampus-Based (eCB)

  • Electronic Cohort Default Rate Appeals (eCDR Appeals)

  • Experimental Sites

  • eZ-Audit

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • FAFSA on the Web

  • Federal Student Aid Acquisition Information

  • Federal Student Aid Conferences

  • Federal Student Aid Ombudsman

  • Federal Student Aid PIN

  • Financial Management System

  • Financial Partners Datamart

  • Financial Partners Portal

  • FISAP Web-Based Tutorial

  • FSAdownload

  • Information for Financial Aid Professionals (IFAP) (including Default Management and Quality Assurance Program)

  • National Student Loan Data System (NSLDS) Professional Access

  • National Student Loan Data System (NSLDS) Professional Access Training

  • National Student Loan Data System (NSLDS) Student Access

  • SAIG Enrollment

  • StudentAid.gov forms and My Federal Student Aid functionality

  • StudentLoans.gov

  • TEACH Grant

  • Teacher Cancellation Low Income Directory

  • XML Registry and Repository for Education Community

Note: We will suspend COD batch processing from 1:30 A.M. until 11:00 A.M. (ET) on Sunday, May 18, 2014. For complete information on the COD batch processing suspension and Web site outage, refer to the COD Processing Update posted to the COD Web site.

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete these important upgrades.

   

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