Posted Date: July 23, 2014

Author:  Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: TPD Discharge Information - SAIG Service for Total and Permanent Disability Discharge Loan Holder Notification File Delivery Now Available for FFEL Program Guaranty Agencies

In a May 13, 2014 Electronic Announcement posted to the Information for Financial Aid Professionals (IFAP) Web site, we provided information about transitioning to a new Student Aid Internet Gateway (SAIG) service to send schools the Total and Permanent Disability Loan Holder Notification (TPD LHN) File used in Total and Permanent Disability (TPD) Discharge processing.

In the earlier announcement, we explained our implementation of a process improvement that allows all entities to receive the TPD LHN File via the SAIG. To do so, each entity must enroll for a new service for the appropriate Destination Point (TG number/SAIG mailbox) through the SAIG Enrollment Web site. The new service is identified as the Total and Permanent Disability (TPD) Loan Holder Notification service. We also noted that enrollment for the new service was only available to FFEL Program lenders and lender servicers and Federal Perkins Loan schools.

Beginning July 21, 2014, FFEL Program guaranty agencies can enroll for the new Total and Permanent Disability (TPD) Loan Holder Notification service via the SAIG Enrollment Web site. This includes any FFEL Program guaranty agency that is currently receiving the TPD LHN File via the SAIG.

As a reminder, later in 2014, we plan to end the e-mail delivery option for the TPD LHN File (and, in the case of FFEL Program guaranty agencies, we will no longer use the ‘Borrower Services’ section for election of the TPD LHN service). As a result, we encourage all entities to enroll (or in some cases re-enroll) for the new service as soon as they are able. We will inform the community about the end of the e-mail delivery option and the final transition plan through an electronic announcement on the IFAP Web site.

We present the information about the TPD LHN File in two attachments to this announcement.

 

1)

The attachment titled “TPD Loan Holder Notification File Overview” provides the following information:

  • Background

  • TPD Loan Holder Notification File – Transition to SAIG Delivery

  • TPD Loan Holder Notification File – SAIG Option for FFEL Program Guaranty Agencies, FFEL Program Lenders and Lender Servicers, and Perkins Loan Schools

  • TPD Loan Holder Notification File – Layout and Reason Codes

  • Contact Information

 

2)

The attachment titled “TPD Loan Holder Notification File Layout” provides the complete TPD LHN File layout, including Field Number, Field Name, Max Length, Type, Required Field, Value, and Business Rule information.

Note: Other than one date reference, this attachment has not changed from the May 13, 2014 version, but we are posting it here to keep all TPD LHN File guidance in one place.

Contact Information

For assistance with TPD discharge processing, contact the Nelnet Total and Permanent Disability Servicer as outlined on our loan holder-focused Total and Permanent Disability Discharge and Veterans Disability Discharge Contact Information page.

Attachments/Enclosures:

TPD Loan Holder Notification File Overview in PDF Format, 76KB, 5 Pages

TPD Loan Holder Notification File Layout in PDF Format, 66KB, 4 Pages

   

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