Posted Date: July 31, 2009

Author: Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: New Address Information - Payments on Defaulted Federal Student Loans and Title IV Grant Overpayment Claims

We recently implemented new addresses to which payments on defaulted federal student loans and Title IV grant overpayment claims held by the Department of Education (the Department) are sent. We communicated these new addresses to borrowers, employers, and other members of the financial aid community involved in default collections.

The complete list of new addresses is provided in the three tables below. In order of appearance, the tables provide information for borrowers, employers, and lenders. Each table clearly identifies the payment type and its new post office box address and physical address. These are the addresses to which the identified payments should be sent.

Borrowers Repaying Defaulted Federal Student Loans
and
Borrowers Repaying Title IV Grant Overpayment Claims

Payment Type

Post Office Box Address

Physical Address
(when using a non-U.S. Postal Service guaranteed shipping service)

Regular Voluntary Payments

National Payment Center
P.O. Box 105028
Atlanta, GA 30348-5028

Bank of America
C/O Dept. of ED - 105028
1075 Loop Road
Atlanta, GA 30337

 

Employers

Payment Type

Post Office Box Address

Physical Address
(when using non-U.S. Postal Service guaranteed shipping service)

Administrative Wage Garnishment Payments

Department of Education
P.O. Box 105081
Atlanta, GA 30348-5081

Bank of America
C/O Dept. of ED - 105081
1075 Loop Road
Atlanta, GA 30337

 

Lenders

Payment Type

Post Office Box Address

Physical Address
(when using non-U.S. Postal Service guaranteed shipping service)

Consolidation Payments

Department of Education
P.O. Box 530252
Atlanta, GA 30353-0252

Bank of America
C/O Dept. of ED - 530252
1075 Loop Road
Atlanta, GA 30337

Rehabilitation Payments

Department of Education
P.O. Box 530299
Atlanta, GA 30353-0299

Bank of America
C/O Dept. of ED - 530299
1075 Loop Road
Atlanta, GA 30337

Important Notes:

1) When using a non-U.S. Postal Service guaranteed shipping service, the "C/O Dept. of ED - XXXXXX" line of the physical address provided in each table must be present and must include the applicable box number. If the complete information is not present, there will be a delay in processing.

2) All payment instruments mustcontinue to include the borrower’s social security number (SSN). If an employer or a lender uses one payment instrument to cover multiple borrowers, the employer or lender must include a manifest that provides each borrower’s name, SSN, and payment amount.

3) Only the addresses for the payment types identified above have changed. Other post office box addresses in Greenville, TX, including the address to which informational documents are sent for research, remain the same.

Contact Information 

We appreciate the community’s assistance in using the new payment center addresses for defaulted loan and Title IV grant overpayment claim collections. If you have questions about the information in this announcement, contact our Default Resolution Group at 800/621-3115.

   

End of Page