Posted Date: August 31, 2011

Author:  William Leith, Service Director, Program Management, Federal Student Aid

Subject: Daily CPS Processing Resumed for Records Requiring VA System Match

We are pleased to announce that the issue preventing the Central Processing System (CPS) from processing 2010-2011 or 2011-2012 application and correction data that required an agency match with the Veterans Administration (VA) system has been resolved. The CPS is now processing all records that were placed in a hold status until the issue with the VA system was resolved.

We described the agency match issue between the CPS and the VA systems in electronic announcements posted on August 30, 2011 and earlier today to the IFAP Web site. As noted in the announcement posted earlier today, the CPS resumed daily CPS processing on August 30, 2011 for records that did not require a match with the VA system. As a result, schools have now been sent data for records received for CPS processing from August 26, 2011 through August 29, 2011 that were previously on hold.

The CPS processing occurring today will include the approximately 400 records previously on hold from the August 26-29 period that required a match with the VA system, as well as any subsequent records received by the CPS that also required a VA system match. The processed records will reflect the original CPS application/correction receipt date.

We appreciate your patience while we worked to resolve this issue, and regret any inconvenience the processing delay may have caused you or your students.

Contact Information

If you have any questions, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.

If your students have any questions, ask them to contact the Federal Student Aid Information Center at 800/4-FEDAID (800/433-3243) or by e-mail at FederalStudentAidCustomerService@ed.gov. TDD/TTY service is also available at 800/730-8913.

   

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