Posted Date: September 10, 2015

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT - Federal Student Aid Web Site and System Outages September 12 and 13, 2015

On September 12 and 13, 2015, we plan to execute extended Web site maintenance and operating system upgrades to several Federal Student Aid Web sites and systems. This work is in addition to the regular weekly maintenance that occurs each weekend.

This announcement provides information about the Web sites and systems that will be affected during the extended maintenance periods. Please review the information in this announcement and evaluate the impact on your school or organization during the periods when the affected Web sites and systems will be unavailable.

SAIG File Submission Impact on September 12, 2015

From 4:00 A.M. (ET) until 3:00 P.M. (ET) on Saturday, September 12, 2015, file transmissions via the Student Aid Internet Gateway (SAIG) will be interrupted. Users attempting to transmit files via the SAIG during an outage period using either EDconnect or TDClient software will receive an error message informing them that the SAIG is unavailable. Data must be transmitted at a later time, after the outage is complete.

Outages on September 12, 2015

From 4:00 A.M. (ET) until 3:00 P.M. (ET) on Saturday, September 12, 2015, users will be unable to access many of our Web sites and systems. Users attempting to access an impacted Web site or system during this period will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

  • Common Origination and Disbursement (COD) System

  • CPS Web Applications Demo System (FAA Access to CPS Online Demo, FAFSA Demo, and ISIR Analysis Tool Demo)

  • e-Campus-Based (eCB)

  • Electronic Cohort Default Rate Appeals (eCDR Appeals)

  • Experimental Sites

  • eZ-Audit Datamart

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • FAFSA on the Web

  • Federal Student Aid Download (FSAdownload)

  • Financial Aid Toolkit

  • Financial Partners Datamart

  • Financial Partners Portal

  • FSA Conferences

  • FSA ID

  • Information for Financial Aid Professionals (IFAP) (including Default Management and Quality Assurance Program)

  • National Student Loan Data System (NSLDS) Professional Access

  • NSLDS Professional Access Training

  • NSLDS Student Access

  • Student Aid Internet Gateway (SAIG) EDconnect, TDClient, and TDCM Portal

  • SAIG Enrollment

  • StudentAid.gov My Federal Student Aid functionality

  • StudentLoans.gov

  • TEACH Grant

  • Teacher Cancellation Low Income (TCLI) Directory

  • XML Registry and Repository for Education Community

Outages on September 13, 2015

From 3:00 A.M. (ET) until 11:00 A.M. (ET) on Sunday, September 13, 2015, users will be unable to access some of our Web sites and systems during an extended weekly maintenance period. Users attempting to access an impacted Web site or system during this period will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

  • e-Campus-Based (eCB)

  • Electronic Cohort Default Rate Appeals (eCDR Appeals)

  • Experimental Sites

  • eZ-Audit Datamart

  • FAFSA on the Web

  • Financial Aid Toolkit

  • Financial Partners Portal

  • Information for Financial Aid Professionals (IFAP) (including Default Management and Quality Assurance Program)

  • Teacher Cancellation Low Income Directory

  • XML Registry and Repository for Education Community

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete these important upgrades.

   

End of Page