Posted Date: September 22, 2014

Author:  Katrina Turner, Director, Operations Performance Division, Federal Student Aid

Subject: FY 2011 3-Year Official Cohort Default Rates Distributed September 22, 2014

On September 22, 2014, the Department of Education (the Department) electronically distributed the FY 2011 3-Year official cohort default rate (CDR) notification packages to all eligible domestic and foreign schools. In this announcement, we provide information about that distribution and the begin dates for appealing official CDRs.

Distribution of FY 2011 3-Year Official Cohort Default Rates

All domestic and foreign schools enrolled in the Electronic Cohort Default Rate (eCDR) process were sent FY 2011 3-Year Official Cohort Default Rate and accompanying documentation via the Student Aid Internet Gateway (SAIG). The information was sent to the SAIG mailbox of the destination point previously designated by the school. Each eCDR package contained the following information:

  • Cover Letter (message class SHDRLROP)

  • Reader-Friendly Loan Record Detail Report (message class SHCDRROP)

  • Extract-Type Loan Record Detail Report (message class SHCDREOP)

We did not send eCDR notification packages to any school not enrolled in eCDR. These schools may download their cohort default rate and accompanying Loan Record Detail Reports from the National Student Loan Data System (NSLDS) via the NSLDS Professional Access Web site.

Guaranty agency received their rates via e-mail. Federal Family Education Loan (FFEL) lenders received their rates via the U.S. Postal Service. Both guaranty agency and lender rates can also be obtained through the NSLDS.

Begin Dates for Appealing FY 2011 3-Year Official Cohort Default Rates

The time period for appealing the FY 2011 3-Year Official Cohort Default Rates under 34 C.F.R Part 668, Subpart N begins on Tuesday, September 30, 2014 for all schools.

All Uncorrected Data Adjustments (UDA) and New Data Adjustments (NDA) must be made through the eCDR Appeals application. Additionally, the Loan Servicing (LS) Appeal process is now available electronically through the eCDR Appeals application. All other adjustments/appeals will continue to be submitted via hard copy. As a reminder, eCDR Appeals is a web-based application that allows schools to electronically submit certain adjustments/appeals requests during the specified timeframes. The application allows data managers (guaranty agency or Federal Loan Servicer) and Federal Student Aid personnel to electronically view and respond to these adjustments/appeals. The application tracks the entire life cycle of each request from the time the case is submitted by the school until a decision is made and the case is closed.

If a technical problem caused by the Department results in the inability of a school to access the data, the school has five business days from the receipt of its eCDR notification package to notify Operations Performance Division at the e-mail address given below. As stated above, the time periods for challenging the FY 2011 3-Year Official Cohort Default Rates begin on Tuesday, September 30, 2014 for all schools.

To complete an adjustment or appeal, you may need a data manager's contact information. To do so, click on the link labeled, "Data Manager Information" from the home page of the Cohort Default Rate Guide at

If the Department revises a school's cohort default rate based on an adjustment or appeal submission, the revised cohort default rate will be available on Operations Performance Division's Web site at

For specific information regarding eCDR Appeals, visit the eCDR Appeals Web site, where you will find user guides for each of the challenge and adjustment processes, as well as a user guide for the registration process. Additionally, you will find links to recordings of eCDR Appeals demonstration sessions.

Contact Information

For additional information regarding the school cohort default rate calculation or the challenge processes, please refer to the Cohort Default Rate Guide at

You may also contact us by e-mailing or by calling the Operations Performance Division's hotline at 202/377-4259.


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