Posted Date: October 7, 2015

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT - Federal Student Aid Web Site and System Outages October 9-11, 2015

During the period October 9-11, 2015, we plan to execute extended Web site maintenance and operating system upgrades to several Federal Student Aid Web sites and systems. This work is in addition to the regular weekly maintenance that occurs each weekend.

This announcement provides information about the Web sites and systems that will be affected during the extended maintenance periods. Please review the information in this announcement and evaluate the impact on your school or organization during the periods when the affected Web sites and systems will be unavailable.

October 9-11, 2015 Outages

The COD System will be unavailable beginning at 8:00 P.M. (ET) on Friday, October 9, 2015 due to a scheduled outage. Batch processing will be suspended and requests for changes in funding levels and for funds will not be processed until after 11:00 A.M. (ET) on Sunday, October 11, 2015. Refer to our September 25, 2015 Electronic Announcement on the Information for Financial Aid Professionals (IFAP) Web site for specific outage information.

October 11, 2015 Outages

From 2:00 A.M. (ET) until 11:00 A.M. (ET) on Sunday, October 11, 2015, users will be unable to access some of our Web sites and systems during an extended weekly maintenance period. Users attempting to access an impacted Web site or system during this period will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

  • e-Campus-Based (eCB)

  • Electronic Cohort Default Rate Appeals (eCDR Appeals)

  • Experimental Sites

  • eZ-Audit Datamart

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • Financial Partners Datamart

  • National Student Loan Data System (NSLDS) Professional Access

  • NSLDS Professional Access Training

  • Student Aid Internet Gateway (SAIG) EDconnect (unavailable earlier than the regular weekly maintenance period for SAIG, EDconnect, TDClient, and TDCM Portal)

  • SAIG Enrollment

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete these important upgrades.

   

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