Posted Date: October 15, 2009

Author: Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: SAIG and Federal Student Aid Web Site Outages Planned for October 25, 2009

From 5:00 A.M. until 10:00 P.M. (ET) on Sunday, October 25, 2009, we need to execute a maintenance activity that will impact Student Aid Internet Gateway (SAIG) file transmission and a majority of our Web sites. Please review the information in this announcement and evaluate impact on your school or organization during the period when the SAIG and affected Web sites will be unavailable. We apologize for the short notice about these outages; however, it is important that we complete the work next weekend.

Note: Routine Web site maintenance that occurs each weekend will also be completed as scheduled and announced through other communications methods. In addition, the G5 Web site will be unavailable. Refer to the October 2, 2009 Electronic Announcement posted on the Information for Financial Aid (IFAP) Web site for an explanation of the G5 activity.

SAIG File Submission Impact on Sunday, October 25, 2009

From 5:00 A.M. until 10:00 P.M. (ET) on Sunday, October 25, 2009, file transmission via the SAIG will be interrupted. Users attempting to transmit files via the SAIG during the outage period will receive an “Error code-1” message informing them that the SAIG is unavailable. Data must be transmitted at a later time, after the outage is complete.

Web Site Impact on Sunday, October 25, 2009

From 5:00 A.M. until 10:00 P.M. (ET) on Sunday, October 25, 2009, users will be unable to access the Web sites listed below. Users attempting to access a Web site during this period will receive an error message informing them that the page cannot be found.

  • Coalition of Federal Ombudsmen


  • CPS Web Applications Demo System (FAA Access to CPS Online Demo, FAFSA Demo, and ISIR Analysis Tool Demo)

  • Direct Consolidation Loans

  • Direct Loan Electronic Master Promissory Note (MPN)

  • Direct Loan Servicing Online (for borrowers)

  • eCampus-Based (eCB)

  • Electronic Cohort Default Rate Appeals (eCDR Appeals)

  • Experimental Sites

  • eZ-Audit

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • FAFSA4caster

  • FAFSA on the Web

  • Federal Student Aid Acquisition Information

  • Federal Student Aid Conferences

  • Federal Student Aid for Counselors

  • Federal Student Aid Ombudsman

  • Federal Student Aid PIN

  • Financial Partners Datamart

  • Financial Partners Portal

  • Information for Financial Aid Professionals (IFAP)

  • National Student Loan Data System (NSLDS) Professional Access

  • National Student Loan Data System (NSLDS) Student Access

  • SAIG Enrollment

  • Student Aid on the Web


  • TEACH Grant

  • Teacher Cancellation Low Income Directory

  • XML Registry and Repository for Education Community

We appreciate your patience and understanding as we complete the required activity during the upcoming period.


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