Posted Date: October 22, 2010

Author:  Phillip Wynn, Manager, Network Support Services Group, Infrastructure Operations Group, Federal Student Aid

Subject: SAIG Mailbox Functions Unavailable October 30-31, 2010

During the period October 30-31, 2010, we need to execute an extended maintenance activity that will impact all functions of the Student Aid Internet Gateway (SAIG) mailbox servers.

Please review the information below and evaluate impact on your school or organization during the period when SAIG functions will be unavailable.

Note: Routine Web site maintenance that occurs each weekend will also be completed as scheduled and announced through other communication methods.

SAIG Mailbox Functions Unavailable – October 30-31, 2010

From Saturday, October 30, 2010 from 6:00 P.M. (ET) until Sunday, October 31, 2010 at 11:00 A.M. (ET) all SAIG mailbox functions will be unavailable in order to implement system updates. Schools will receive an error message informing them that the SAIG is unavailable.

We appreciate your patience and understanding as we complete the required activities.


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