Posted Date: November 19, 2010

Author:  William Leith, Service Director, Program Management, Federal Student Aid

Subject: G5 Phase 3 Implementation December 10-20, 2010 -- Impact to Federal Student Aid Processing and on Funds Availability for Title IV Programs

Note: The G5 Phase 3 implementation has been postponed until a later date. Please refer to the information posted in a December 6, 2010 Electronic Announcement.

During the period of December 10-20, 2010, the Department of Education will implement Phase 3 of G5. This was explained earlier in a September 22, 2010 letter that was mailed and e-mailed to all grantees and payees from the Department's Office of the Chief Information Officer. The functionality being implemented in G5 Phase 3 has minimal impact to school users. However, the service outage associated with the G5 Phase 3 implementation will impact school users in a number of ways. Please review the following information to determine how processing at your school will be affected.

G5 Phase 3 Implementation Outage

From 3:00 P.M. (ET) on Friday, December 10, 2010 through 6:00 A.M. (ET) on Monday, December 20, 2010, the G5 Web site will not be available. Schools will not be able to draw down funds during this period for the following Title IV Programs:

  • Academic Competitiveness Grant (ACG)
  • Federal Pell Grant (Pell Grant)
  • Federal Supplemental Educational Opportunity Grant (FSEOG)
  • Federal Work Study (FWS)
  • National Science and Mathematics Access to Retain Talent Grant (National SMART Grant)
  • Teacher Education Assistance for College and Higher Education Grant (TEACH Grant)
  • William D. Ford Federal Direct Loan (Direct Loan)
  • Iraq and Afghanistan Service Grant

COD System Processing Impact

From Friday, December 10, 2010 through 6:00 A.M. (ET) on Monday, December 20, 2010, the COD System will accept ACG, National SMART Grant, Pell Grant, TEACH Grant, Direct Loan, and Iraq and Afghanistan Service Grant records. However, after 2:00 P.M. (ET) on Friday, December 10, 2010, CFL changes (as a result of actual disbursements) and funding will not be processed by G5 until December 20, 2010.

All actual disbursements with a disbursement date from December 10, 2010 through December 16, 2010 must be received by the COD System no later than 9:00 A.M. (ET) on Friday, December 10, 2010 and subsequently accepted by the COD System, in order for them to be included in the funds available for drawdown prior to the shutdown. Disbursements submitted by the deadline but not subsequently accepted, disbursements submitted after the deadline, and disbursements with a disbursement date on or after December 17, 2010 will be funded after G5 re-opens on December 20, 2010.

We expect financial processing to be caught up by Thursday, December 23, 2010.

Loan Consolidation Processing Impact

From Friday, December 10, 2010 through 6:00 A.M. (ET) on Monday, December 20, 2010, the Loan Consolidation Center will accept loan consolidation applications. However, on Friday, December 10, 2010, the funding and booking of loan consolidation applications will be on hold until after G5 re-opens on December 20, 2010.

We expect the funding and booking of pending loan consolidation applications to be caught up by Thursday, December 23, 2010.

Contact Information

We appreciate your patience and understanding as we complete the required activities during the upcoming period. If you have any questions about this announcement, contact one of the following help desks:

  • For questions related to G5, contact the G5 Hotline at 888/336-8930. You may also e-mail edcaps.user@ed.gov.

  • For questions related to the Campus-Based programs, contact the Campus-Based Call Center at 877/801-7168. You may also e-mail CBFOB@ed.gov.

  • For questions related to the COD System, contact the COD School Relations Center at 800/474-7268 for Grants or 800/848-0978 for Direct Loans. You may also e mail CODSupport@acs-inc.com.

  • For questions related to Direct Loan Consolidation, contact the Direct Loan Consolidation Center at 800/557-7392.

   

End of Page