Posted Date: December 16, 2019

Author:  Federal Student Aid

Subject: OUTAGE ALERT – Federal Student Aid Website and System Outages December 21, 2019

On December 21, 2019, we plan to complete important system work that will impact Federal Student Aid websites and systems. This work is related to the Next Gen FSA website consolidation described in the December 13, 2019 Electronic Announcement and is in addition to the regular weekly maintenance that occurs each weekend.

Users attempting to access an impacted website or system during one of the outage periods will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

Please have the appropriate individuals at your school or organization review the information below in advance of the outage periods.

December 21, 2019 Outages

On Saturday, December 21, 2019, users will be unable to access the websites and systems listed below during the following outage periods–

  • COD Web Site: 6–9 a.m. Eastern time (ET)

  • StudentLoans.gov: 6 a.m. to 6 p.m. ET

    Note: At the conclusion of the outage period, visitors to StudentLoans.gov will be redirected to StudentAid.gov. Refer to the December 13, 2019 Electronic Announcement for further information.

  • StudentAid.gov: 5–6 p.m. ET

  • fafsa.gov: 5–6 p.m. ET

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete this important upgrade.

   

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