Posted Date: December 17, 2012

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: Access Removed for Unconfirmed TG Numbers (SAIG Mailboxes)

In October 2012 we initiated the active confirmation process that required every organization enrolled for a Student Aid Internet Gateway (SAIG) account to review and validate its assigned TG numbers by December 14, 2012. This included TG numbers (SAIG mailboxes) with access to the NSLDS Professional Access Web site, the eCampus-Based (eCB) Web site, and all FAA Access to CPS Online user accounts. It also included TG numbers enrolled for SAIG batch services for the National Student Loan Data System (NSLDS), the Central Processing System (CPS), the Common Origination and Disbursement (COD) System, and the Financial Management System (FMS). An Electronic Announcement posted on October 15, 2012 to the Information for Financial Aid Professionals (IFAP) Web site, as well as reminder e-mail notifications, provided detailed instructions for completing this confirmation process. 

On December 14, 2012, we removed access to enrolled services for accounts that had not been actively confirmed. To restore access to these accounts the organization’s Primary Destination Point Administrator (Primary DPA) must perform the account validation process outlined below. 

Note:  The Primary DPA must have an FSA User ID to complete the process described below. To obtain an FSA User ID, go to https://fsawebenroll.ed.gov/PMEnroll/PMAccountServlet.jrun, provide identifying information, and follow the remaining registration steps. Once the registration process is complete, including establishing a password, the FSA User ID will be e-mailed to the Primary DPA. 

The Primary DPA of the primary TG number (Destination Point/mailbox) must perform the following steps to provide active confirmation for its organization’s SAIG mailboxes (Destination Points/TG numbers) and Electronic Services accounts:

How to Validate or Delete Your SAIG Accounts

1)  Go to the SAIG Enrollment Web site (https://fsawebenroll.ed.gov) and select the “Primary Destination Point Administrator Access” link.
2)  Enter your FSA User ID and password. Select "Login."
3)  From the Primary DPA page, select the “Validate Your Organization’s SAIG Mailboxes” link.
4)  Enter your organization’s Primary TG number. Select “Next.”
5)  From the list of available TG numbers, select the TG number you want to review.
6)  Review the services that are associated with the TG number. Select either “Validate” or “Delete” and then click “OK.” You will be returned to the list of the remaining TG numbers to be reviewed.
7)  Repeat steps 5 and 6 for each remaining TG number. You must validate each TG number on file for your organization. Unused TG numbers must be deleted.
8)  The process is complete when all TG numbers have been removed from the list.

How to Validate or Delete Your Electronic Service Users

1)  Go to the SAIG Enrollment Web site (https://fsawebenroll.ed.gov) and select the “Primary Destination Point Administrator Access” link.
2)  Enter your FSA User ID and password. Select “Login.”
3)  From the Primary DPA page, select the “Manage Electronic Services” link.
4)  Enter the TG number that is currently enrolled for CPS batch services for your organization. Select "Next."
5)  Select the "Validate Existing Users" link. The Validate User page displays the employees at your organization who are currently enrolled for online access.
6)  Select the name of the user you want to review.
7)  Select either "Validate" or "Delete" and then select "OK." You will be returned to the list of remaining users to be reviewed.
8)  Repeat steps 6 and 7 for each remaining user. You must validate each user on file for your organization. Users who no longer need online access must be deleted.

Contact Information

If you have questions, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.

   

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