Posted Date: December 23, 2014

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT - Federal Student Aid Web Site and System Outages December 28, 2014 - January 1, 2015

During the period of December 28, 2014 – January 1, 2015, we plan to execute extended Web site maintenance and operating system upgrades to several Federal Student Aid Web sites. This work is in addition to the regular weekly maintenance that occurs each weekend.

This announcement provides information about the systems and Web sites that will be affected during the extended maintenance periods.  Please review the information in this announcement and evaluate the impact on your school or organization during the periods when the affected Web sites will be unavailable. 

Outages on Sunday, December 28, 2014

From 5:00 A.M. (ET) until 8:00 P.M. (ET) on Sunday, December 28, 2014, users will be unable to access many of our Web sites.  Users attempting to access an impacted Web site during this period will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

  • CPS Web Applications Demo System (FAA Access to CPS Online Demo and FAFSA Demo)

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • FAFSA on the Web

  • Federal Student Aid PIN

  • National Student Loan Data System (NSLDS) Student Access

  • Student Aid Internet Gateway (SAIG) Enrollment

  • StudentLoans.gov

  • TEACH Grant

Outages on Wednesday, December 31, 2014 – Thursday, January 1, 2015

From 7:30 P.M. (ET) on Wednesday, December 31, 2014 until 12:30 A.M. (ET) on Thursday, January 1, 2015, the NSLDS Student Access Web site and the NSLDS Professional Access Web site will be unavailable in order to implement system upgrades. During this period, users will receive an error message informing them that these Web sites are unavailable. In addition, batches submitted to NSLDS via the SAIG will be held and will not be processed by NSLDS until Friday, January 2, 2015.

From 10:00 P.M. (ET) on Wednesday, December 31, 2014 until 1:00 A.M. (ET) on Thursday, January 1, 2015, FAFSA on the Web and FAA Access to CPS Online will be unavailable as we implement annual system updates.

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete these important upgrades.

   

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