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Federal Student Aid Logo ED.gov Logo Updated on August 11, 2006
 
FEDERAL STUDENT AID
HURRICANE INFORMATION
HELP IS AVAILABLE FOR STUDENTS, BORROWERS, AND SCHOOLS
 

Hurricane Katrina Information

 

The U.S. Department of Education is committed to assisting students enrolled in postsecondary education who were impacted by last Fall's hurricanes along the Gulf Coast.

Generally, any student who attended a designated affected postsecondary institutions whose term of study was interrupted by Hurricane Katrina or Rita and who did not receive an educational benefit for that term will be relieved of any obligation to repay federal financial aid received to attend that institution for that period of time that was interrupted.

This page provides links to information we have posted related to the impact of the hurricanes on students, parents, student loan borrowers, colleges and universities, and financial institutions that participate in the Federal student assistance programs. In addition, participants can call the phone numbers listed below to ask questions not answered in the posted documents.

  • Students and parents can call 1-800-4FEDAID (1-800-433-3243) for general questions.
  • Borrowers who have questions about their Federal Direct Loan can call the Direct Loan Servicing Center at 1-800-848-0979 or may contact the Federal Student Aid Ombudsman at 1-877-557-2575.
  • Borrowers who have questions about their Federal Family Education Loan (FFEL) Program loan should contact their lender directly, or they can call 1-800-4FEDAID (1-800-433-3243) or may contact the Federal Student Aid Ombudsman at 1-877-557-2575.
  • Postsecondary schools with questions can call 1-800-433-7327 or they can send an e-mail to fsa.customer.support@ed.gov.
  • Lenders, servicers and guaranty agencies with questions can call 1-800-999-8219 or they can send an e-mail to nslds@pearson.com.
  • General questions about Hurricane Katrina and Hurrican Rita may be e-mailed to fsaombudsmanoffice@ed.gov. Or you may file an on-line assistance request at www.ombudsman.ed.gov.
  • Click here for information on assistance for those impacted by Hurricane Wilma

LINKS TO OTHER US DEPARTMENT OF EDUCATION WEB SITES:

US Department of Education: "Hurricane Help for Schools" http://www.ed.gov/katrina

U.S. Department of Education: "Additional Help for Colleges Affected by Katrina and Rita"
http://www.ed.gov/news/pressreleases/2006/01/01182006.html

U.S. Department of Education: "Notice Regarding Allocation of Certain Funds Provided Under the Department of Defense, Emergency Supplemental Appropriations to Address Hurricanes in the Gulf of Mexico, and Pandemic Influenza Act, 2006"
http://www.ed.gov/policy/highered/guid/assist.html

U.S. Department of Education: "Special Allocation of $10 Million Provided by P.L. 109-148 to Institutions That Accepted Hurricane-affected Students for Enrollment in 2005-06"
http://www.ed.gov/policy/highered/guid/sp-allocation.pdf

LINKS TO OTHER WEB SITES: (Note: If you link to the following web sites you will be leaving the US Department of Education's site. Inclusion of information about non-government web sites does not imply endorsement of those sites by the US Department of Education)

"Campus-to-Campus Assistance in the Aftermath of Hurricane Katrina" http://www.campusrelief.org

"National Association of Student Financial Aid Administrators Hurricane Relief" http://www.nasfaa.org/linklists/katrina.html

United States Colleges and Universities Help for Student Victims of Hurricane http://www.globaled.us/studenthelp

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