031020CPSReproc1920ApplicaCorrectionRecordBlankDHSMatchResults

Author
Federal Student Aid
Subject
CPS Reprocessing on March 10, 2020 for 2019-20 Application and Correction Records with Blank DHS Match Results

We are informing all schools that on March 10, 2020, the Central Processing System (CPS) will reprocess a small group of 2019-20 application and correction records with blank Department of Homeland Security (DHS) match results due to a processing error on February 27, 2020.

Reprocessing Information

We estimate that less than 450 of the 2019-20 application or correction transactions processed on February 27, 2020 are impacted by the March 10, 2020 reprocessing. This issue did not impact any 2020-21 CPS transactions.

Several methods exist for schools to identify records resulting from the reprocessing:

  • Reprocessed Institutional Student Information Records (ISIRs) will be sent under the IGSG20OP message class.
  • SARs and ISIRs will include SAR comment code 172, which states “This SAR was produced because we processed a change to your information based on information reported to us by another agency or as a result of a processing system change. Review your SAR to see what effect, if any, this change has had on your application, and call 1-800-4-FED-AID (1-800-433-3243) if you have any questions.”
  • ISIRs produced as a result of the reprocessing will include a value of “02” for the Reprocessed Reason Code (ISIR field #248)
  • The FAA Information page in Student Inquiry on the FAA Access to CPS Online website will display “02” for the Reprocessing Code for the transaction resulting from the reprocessing.

Contact Information

If you have any questions about this message, contact CPS/SAIG Technical Support at 1-800-330-5947 or by e-mail at CPSSAIG@ed.gov.

You can also post questions regarding EDExpress to FSATech. FSATech is an electronic mailing list for technical questions about Federal Student Aid systems, software, and mainframe products. For more information on subscribing to FSATECH, go to https://www2.ed.gov/offices/OSFAP/services/fsatechsubscribe.html.