Christmas and New Year’s Day Federal Holiday Processing and Customer Service Hours (Updated Dec. 17, 2020)

Author
Federal Student Aid
Subject
Christmas and New Year’s Day Federal Holiday Processing and Customer Service Hours (Updated Dec. 17, 2020)

Note: The President signed an Executive Order on Dec. 11, 2020, closing the federal government on Thursday, Dec. 24, 2020. In addition to the closure of our federal offices, there may be additional closures or modified schedules for our Title IV processors and contact centers on that day. Thank you for your understanding.

Our federal offices and most of our Title IV processors and contact centers will be closed on Friday, Dec. 25, 2020 to observe the Christmas Day federal holiday as well as on Friday, Jan. 1, 2021 to observe the New Year’s Day federal holiday. In addition, some of the Title IV processors and contact centers will have additional closures on the days surrounding the holidays. See the attachment for the various centers’ operation status during the holidays.

Attachments

Christmas and New Year’s Day Federal Holiday Processing and Customer Service Hours in PDF Format, 3 Pages, 220KB