Note: The President signed an Executive Order on December 17, 2019, closing the federal government on Tuesday, December 24, 2019. In addition to the closure of our federal offices, there may be additional closures or modified schedules for our Title IV processors and contact centers on that day. Thank you for your understanding.
Our federal offices as well as most of our Title IV processors and contact centers will be closed on Wednesday, December 25, 2019 to observe the Christmas Day federal holiday as well as on Wednesday, January 1, 2020 to observe the New Year’s Day federal holiday. In addition, some of the Title IV processors and contact centers will have additional closures on the days surrounding the holidays. See the attachment for the various centers’ operation status during the holidays.