Please take a few minutes to fill out our survey. You can also fill out a form where you can leave quick feedback. We're trying to improve the internet services of Federal Student Aid for Financial Partners and we need your help! Please answer the questions below. Your answers will be anonymous and will help guide future development of FSA's web portal and other Internet services. If you do not wish to take the site survey, please provide us with feedback. 1) When you use the FSA Financial Partners Portal are you doing so as a: Please select an answerLenderGuarantorState AgencyOther 2) How do you typically access the internet? Please select an answer14.4 kbps or slower28.8 kbps56 kbps or fasterLAN/DSL/CableOther 3) How often do you visit the Financial Partners portal? Please select an answerDailyAt least once a weekAt least once a monthAt least once every six monthsNever 4) We want all FSA Financial Partners services to meet your needs. In general, how satisfied are you with the information content? (Please select only one for each row) Questions Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (a) Relevance to your needs Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (b) Completeness / comprehensiveness Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (c) Overall usefulness Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable 5) In general, how satisfied are you with the way the information is presented? (Please select only one for each row) Questions Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (a) Clarity of the writing (readability, ease of interpretation) Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (b) Layout of the material Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (c) Amount of graphics (too few, too many) Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (d) Clarity of the graphics Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable 6) In general, how satisfied are you with the way the information is organized? (Please select only one for each row) Questions Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (a) Ease of finding information Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (b) Menus and categories (clarity, ease of use) Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (c) Links (relevance, usefulness) Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (d) Search tools Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable 7) Please provide any additional comments about any FSA Financial Partners Internet services you would like that FSA does not now offer, including any helpful features of other agencies' or organizations' services that you consider to be worth adopting. Submit