Federal Student Aid - IFAP: Help

Help

Information for Financial Aid Professionals (IFAP)

The following options are some helpful tools to help you navigate through the IFAP website. If you need further assistance, you may contact the Web Communications Team via email by either using the Feedback page or sending an email directly to ifap@ed.gov.

Contact Information

Click here for a listing of the various Federal student aid customer service centers, their hours of operation, the type of assistance provided, and their contact information.

IFAP FAQ

Click here for a list of "Frequently Asked Questions" about the IFAP website.

Site Map

Click here for a site map of how to navigate through the IFAP website.

Glossary

Click here for a listing of helpful terms and acronyms related to Federal student aid Title IV programs.

Search Tips

Click here for some helpful tips for searching for information on the IFAP website using the search tool or the advanced search tool.