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Help - Contact Information

Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.

National Student Loan Data System (NSLDS)

For questions related to NSLDS functions such as student eligibility, overpayments, loan history, and enrollment reporting.

Phone: 800-999-8219
NSLDS Professional Access Website: 
NSLDS Student Access Website:

Contact the NSLDS Customer Support Center for assistance regarding NSLDS functions including:

Aggregate Calculations
Cohort Default Rates
Data Provider Schedules
Enrollment Reporting
Exit Counseling Completion
Federal Grant Information, including Pell Grants and TEACH Grants
Gainful Employment Reporting, Online Corrections, and Challenges
Loan History/Detail
Online Enrollment Reporting
Organizational Contacts
Organizational Search
Reported Enrollment History
Transfer Student Monitoring
Website Access and Passwords

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