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Help - Contact Information


Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices. If you are not sure which Service Center to call, contact the Research and Customer Care Center at 1-800-433-7327, or email us at fsa.customer.support@ed.gov.

School Participation Division

Call the appropriate School Participation Division for information and guidance on audit resolution, financial analysis, program reviews, technical assistance, and school and program eligibility/recertification.

Website for School and Program Eligibility/Recertification: http://eligcert.ed.gov
General Compliance Information and Requests:  CaseTeams@ed.gov

Foreign Schools Participation Division
Wash DC - 202-377-3168

School Participation Division - New York/Boston (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, Puerto Rico, Virgin Islands)

New York - 646-428-3750
Boston - 617-289-0133
Wash DC - 202 377-3173

School Participation Division - Philadelphia (DC, Delaware, Maryland, Pennsylvania, Virginia, West Virginia)

Philadelphia - 215-656-6442
Wash DC - 202-377-3173

School Participation Division - Atlanta (Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina)

Atlanta - 404-974-9303
Wash DC - 202-377-3173

School Participation Division – Chicago/Denver (Illinois, Indiana, Minnesota, Ohio, Wisconsin, Colorado, Michigan, Montana, North Dakota, South Dakota, Utah, Wyoming)

Chicago - 312-730-1511
Denver - 303-844-3677
Wash, DC (202) 377-3173

School Participation Division - Dallas (Arkansas, Louisiana, New Mexico, Oklahoma, Texas)
Dallas - 214-661-9490
Wash DC - 202-377-3173

School Participation Division - Kansas City (Iowa, Kansas, Kentucky, Missouri, Nebraska, Tennessee)
Kansas City - 816-268-0410
Wash DC - 202-377-3173

School Participation Division - San Francisco/Seattle (Alaska, American Samoa, Arizona, ,California, Guam, Hawaii, Nevada, Palau, Marshall Islands, N. Marianas and Micronesia, Idaho, Oregon, Washington)

San Francisco 415-486-5677
Seattle 206-615-2594
Wash DC 202-377-3173

 
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