Loan Servicing Centers for Schools

Contact Center

Contact Information

Aidvantage

Aidvantage Contact Information
Phone: 1-888-272-4665
Fax: 1-866-266-0178
Website: https://aidvantage.com/for-school-aid-offices
Email: collegeserv@Aidvantage.com
Office Hours: 8 a.m.-9 p.m. ET Monday, 8 a.m.–8 p.m. ET Tuesday & Wednesday, 8 a.m.–6 p.m. ET Thursday & Friday

ECSI Federal Perkins Loan Servicer

ECSI Federal Perkins Loan Servicer Contact Information
Phone: 1-866-313-4130
Fax: 1-844-365-8103
Email: clientsupport@efpls.ed.gov
Office Hours: 8 a.m. - 8 p.m. ET, Monday - Friday

Note: For assistance specific to the Perkins Loan Assignment System, contact 1-844-301-2620 8 a.m.-5 p.m. ET, Monday through Friday).

Edfinancial

HESC/Edfinancial Contact Information
Phone: 1-855-845-1001
Fax: 865-692-6378
Website: https://edfinancial.com/Clients
Email: Schools@Edfinancial.com
Office Hours: 8 a.m.-9 p.m. ET Monday, 8 a.m.–8 p.m. ET Tuesday & Wednesday, 8 a.m.–6 p.m. ET Thursday & Friday

MOHELA

MOHELA Contact Information
Phone: 1-888-866-4353
Fax: 1-866-222-7060
Website: https://schools.mohela.com
Email: schoolrelations@mohela.com
Office Hours: 8 a.m.-9 p.m. ET Monday, 8 a.m.–8 p.m. ET Tuesday & Wednesday, 8 a.m.–6 p.m. ET Thursday & Friday

Nelnet

Nelnet Contact Information
Phone: 1-866-463-5638
Fax: 1-888-274-9876
Website: https://www.nelnet.com/
Email: ssc@nelnet.net
Office Hours: 8 a.m.-9 p.m. ET Monday, 8 a.m.–8 p.m. ET Tuesday & Wednesday, 8 a.m.–6 p.m. ET Thursday & Friday