Help - Contact Information
Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.
Loan Servicing Centers for Schools
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CornerStone
Phone: 1-877-336-7397
Fax: 801-366-8415
Website: www.MyCornerStoneLoan.org
Email: CampusContact@mycornerstoneloan.org
Office Hours: 8 a.m.-9 p.m. Eastern time (ET), Monday through Thursday. 8 a.m.-7 p.m. ET, Friday. -
ECSI Federal Perkins Loan Servicer
Phone: 1-866-313-4130
Fax: 1-844-365-8103
Email: Clientsupport@efpls.com
Office Hours: 8 a.m.-8 p.m. ET, Monday through Friday.Note: For assistance specific to the Perkins Loan Assignment System, contact 1-844-301-2620 8 a.m.-5 p.m. ET, Monday through Friday).
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FedLoan Servicing (PHEAA)
Phone: 1-800-655-3813
Fax: 717-720-1628
Website: https://myfedloan.org
Email: schoolsupport@myfedloan.org
Office Hours: 8 a.m.-9 p.m. ET, Monday through Friday. -
Granite State - GSMR
Phone: 1-800-303-8353
Fax: 603-227-5441
Website: https://gsmr.org
Email: schoolcontact@gsmr.org
Office Hours: 8 a.m.-5 p.m. ET, Monday through Friday. -
Great Lakes Educational Loan Services, Inc.
Phone: 1-888-686-6919
Fax: 1-866-632-0590
Website: https://schools.mygreatlakes.org
Email: clientservices@glhec.org
Office Hours: 8 a.m.-7:30 p.m. ET, Monday through Thursday. 8 a.m.-7 p.m. ET, Friday. -
HESC/Edfinancial
Phone:1-855-845-1001
Fax: 865-692-6378
Website: https://edfinancial.com/Clients
Email: Schools@Edfinancial.com
Office Hours: 8 a.m.-8:30 p.m. ET, Monday through Thursday. 8 a.m.-6 p.m. ET, Friday. MOHELA
Phone: 1-888-866-4353
Fax: 1-866-222-7060
Website: www.mohela.com/schools
Email: schoolrelations@mohela.com
Office Hours: 9 a.m.-6 p.m. ET, Monday through Friday.-
Navient
Phone: 1-888-272-4665
Fax: 1-800-828-0250
Website: https://navient.com/schools
Email: collegeserv@navient.com
Office Hours: 8 a.m.-9 p.m. ET, Monday through Thursday. 8 a.m.-8 p.m. ET, Friday. -
Nelnet
Phone: 1-866-463-5638
Fax: 1-888-274-9876
Website: https://www.nelnetloanservicing.com
Email: ssc@nelnet.net
Office Hours: 8 a.m.-8 p.m. ET, Monday through Friday. -
OSLA Servicing
Phone: 1-866-264-9762
Fax: 1-855-813-2224
Website: https://public.osla.org
Email: dlss@osla.org
Office Hours: 9 a.m.-6 p.m. ET, Monday through Friday.
