Third Party Servicer

Third Party Servicer Introduction Image


This page provides the most updated information pertaining to responsibilities and requirements for institutions of higher education that enter into contracts with third-party servicers. We encourage institutions to review the regulations governing an institution’s use of third-party servicers at 34 CFR. § 668.2 (definition of third-party servicer), 34 CFR § 668.23, and 34 CFR § 668.25.

Federal Register Notices including Regulations

Provides published regulations and Federal Register Notices pertaining to Third Party Servicers.


Dear Colleague Letters and Electronic Announcements

Provides the Department's guidance on Third-Party Servicers in Dear Colleague Letters and Electronic Announcements.


Frequently Asked Questions

The answers to these Frequently Asked Questions provide information and guidance pertaining to third-party servicers. Institutions should review all applicable requirements and guidance to ensure that they are in compliance with the applicable third-party servicer requirements.

The listing of Frequently Asked Questions will be updated periodically and will include the date of the update. New and/or updated questions and answers will be marked NEW and appear in red font.


Webinars and Presentations

Provides upcoming training opportunities and links to previously held webinars and other training.



Provides links to resources with valuable information on Third-Party Servicers.